At Vellora Plaza, world-class service is not an afterthought — it's the foundation of every visit. Our amenities are designed to make your time with us seamless, comfortable, and memorable.
24-Hr Security
Round-the-clock professional security personnel and CCTV monitoring across all floors and parking areas.
Valet Parking
Premium valet parking service available at all main entrances. Multi-level basement parking for 1,500+ vehicles.
Accessibility
Dedicated parking bays, elevator access on all floors, ramps, and assisted shopping services for guests with special needs.
First Aid & Medical
Trained first-aid attendants on duty at all times, with a fully equipped medical room and emergency response team.
Baby Lounge
Private nursing rooms and diaper-changing facilities on every floor, designed with comfort and privacy in mind.
Concierge
Our concierge team assists with store directions, restaurant reservations, gift wrapping, and any guest inquiry.
Dry Cleaning
Express dry-cleaning and garment-care service available at Ground Floor. Same-day service on select items.
Tailoring Services
In-house expert tailors for alterations, custom adjustments, and emergency repairs — available six days a week.
Car Wash
Premium car wash and detailing service available in the basement parking. Book at the concierge desk.
Lost & Found
Dedicated lost-and-found centre at Guest Services, Ground Floor. All items logged and held for 30 days.
Digital Directories
Interactive digital kiosks on every floor providing real-time store locations, floor maps, and event schedules.
Gift Wrapping
Complimentary luxury gift wrapping service available at Guest Services — the perfect finishing touch for any purchase.